Welcome to the Relyonix Marketplace Vendor Community!
At Relyonix, we aim to build a trusted platform where creative vendors can grow their brands and deliver exceptional products. To ensure a fair and transparent environment, all vendors must follow these marketplace rules:
🟩 Vendor Responsibilities
- Ensure all product listings are accurate, legal, and clearly described.
- Maintain product quality and timely order fulfillment.
- Handle customer inquiries professionally.
🟩 Commissions & Payments
- Relyonix charges a fixed commission on each sale (as displayed in your dashboard).
- Payments are released after successful order delivery and confirmation.
🟩 Product Restrictions
- No counterfeit, copied, or prohibited items.
- Vendors must comply with intellectual property and brand guidelines.
🟩 Returns & Refunds
- Vendors must respond to customer return requests promptly.
- Refunds follow the Relyonix Return Policy guidelines.
🟩 Account Suspension
Violation of marketplace rules, late shipments, or poor performance may result in account suspension.
By registering as a vendor, you agree to comply with these marketplace standards to maintain trust and quality across Relyonix.